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You arrive at your office early one Monday morning and notice the bins are still full. The floors look like they were barely touched. When you call the cleaning company, no one answers. By Wednesday, they've stopped showing up entirely. This isn't a hypothetical...
You ring a carpet cleaner expecting a simple price per square metre. Instead, you get questions about foot traffic, carpet type, business hours, and access restrictions. Some cleaners won't quote over the phone at all. This isn't evasiveness. Professional carpet...
You approved a cleaning contract 12 months ago. The price was clear, the scope seemed straightforward, and the monthly invoice matched your budget. Then you check this month's bill and it's grown 30% without any obvious changes to your facility or service level. This...